Walks in
Asks about the trial pass at the front desk.
Sports Performance Platform · Premium gym operating system
The first ninety days are the entire game. The system handles trial → enrol → check-in → renewal — so coaches coach and the front desk stops chasing payments.

What's broken
The economics of a gym depend on the second three months, not the first. Most floors win the install and lose the habit — because nobody at the desk is paid to chase it.
Walk-in trials are everywhere. A three-day pass with no follow-up converts at 12%. Same trial with a goal call and a return slot converts at 50%.
Quarterly plans expire, the front desk realises a week later, the member has already joined a closer floor.
Strength, fat-loss, sport-prep — all on the same wall poster. A real program is what makes a member stay; without it, they're paying for the AC.
How the system runs
Every inquiry rides the same rail; coaches and the front desk see the same picture. PR tracking, attendance, renewals — none of it depends on memory.
Member journey
What the member experiences. What the floor system silently handles.
Operational flow
The desk is busy by 6 AM. The system handles the things the desk shouldn't — reminders, missed sessions, expiring plans.
05:30
Each PT sees the day's clients, last session notes, last PR, next program block.
14:00
Members who've missed three sessions in seven days get a nudge from their coach — not a generic SMS.
18:00
Plans expiring in the next 14 days surface for a counter-side offer with a PT bundle.
Sun PM
Trial conversion, retention by cohort, PT attach rate, footfall by hour — for next week's staffing.
Member experience
Program, weekly schedule, PRs, expiring plan, next class — all on a WhatsApp thread under the gym's number, with the coach a tap away.
Today
Push day · Coach Karan
Squat 5×5
NowLast PR: 110kg · target 112.5
Bench 4×6
NoteForm-cue: scapular set
Plan
RenewExpires in 12 days
PT slot
OfferSat 7 AM · 1 left
Owner dashboard
Trial conversion, retention by cohort, PT attach rate, collections — visible by Monday morning, every Monday.
IronCore · Gym OS
Today · Noida Sector 18
47%
Trial → Member
₹14.8L
May collections
9.4%
90-day churn
Yash Khurana
Won+91 98XXX 41209 · Noida · via Walk-in
₹18,000
12m ago
Pooja Jain
New+91 99XXX 87715 · Ghaziabad · via Website
₹9,500
28m ago
Aditya Mehta
Contacted+91 91XXX 70422 · Delhi · via Referral
₹24,000
1h ago
Karan Bhatia
Won+91 70XXX 33914 · Noida · via WhatsApp
₹12,000
2h ago
WhatsApp workflow
Trial requests, plan renewals, PT bookings — the system handles them; the desk handles the people standing in front of it.
Trial request
Missed-session nudge
Renewal
Member CRM
Each row is plan + program + last session + PR + next-touch. The desk sees the same picture the coach does.
Yash Khurana
+91 98XXX 41209 · Noida
Strength · PT
Trial → 6-mo · Karan
Pooja Jain
+91 99XXX 87715 · Ghaziabad
Fat-loss
Day 4 — needs PT check-in
Aditya Mehta
+91 91XXX 70422 · Delhi
Sport-prep
Renew Q2 · cricket trial
Karan Bhatia
+91 70XXX 33914 · Noida
Returning
Reactivated after 4 mo
What this unlocks
None of these are features. They are what changes about the floor when the system runs underneath it.
The 'call them back' job stops being a person's memory; it's a system event with a 24-hour clock.
When attach is built into the renewal flow, PT stops being a hustle and starts being a feature.
Missed sessions, plateauing PRs, dropped attendance — the system flags them before the member quits.
Retention by cohort, by coach, by plan — visible every week, in plain numbers.
Integrations
UPI mandates, approved WhatsApp replies, biometric attendance, supplement add-ons — wired into one rail.
Razorpay + UPI Autopay
Plans, renewals, PT add-ons
WhatsApp Business API
Trial, renewal, missed-session
Biometric attendance
Auto-streak + missed-session triggers
Program engine
Block periodisation, PR tracking
Cohort retention
Joined-month cohorts by plan, coach
Supplement upsell
In-app whey, creatine, ORS add-ons
Before you build
The questions worth asking before anyone builds anything — about what you own, what it costs in year two, and who answers when it matters. Yours not here? Ask directly.
Ask on WhatsAppThe website is the front door — the part the member sees. What keeps the gym full is everything behind it: the trial that gets a callback, the renewal that surfaces before it lapses, the missed-session nudge from the coach. We build that operating layer; the site is one surface of it, not the point of it.
What this could be for you
Tell us how the gym runs today — trial flow, plan structure, PT cadence. We'll map what the floor could feel like with a system underneath it.
Adjacent industry systems